Wood Item Disclaimer

Wood is a natural material with inherent variations in color, texture, and grain patterns. At TREEN ENTERPRISES, we use recycled wood that undergoes specialized processing to create our handcrafted woodcraft items. Our recycled wood is sourced from various suppliers, and while we ensure high-quality selection, each piece retains its unique characteristics.

As a result, recycled wood may exhibit aged characteristics, including but not limited to:

  • Color variations

  • Small holes, scratches, or marks

  • Natural discoloration, wood stains, or grain lines

Despite being sourced from the same supplier, no two boards will look exactly alike. TREEN ENTERPRISES cannot guarantee that all items will have identical shades or match sample images exactly due to these natural variations.

Additionally, wood reacts differently to finishing processes. Differences in wood hardness can affect engraving results:

  • Hardwoods (e.g., Acacia, Mahogany) provide better engraving clarity but may still show minor inconsistencies.

  • Softer woods (e.g., Pine) may exhibit irregularities and variations in engraving depth and color, which are normal and beyond our control.

For logo printing (silkscreen), colors may slightly vary due to wood’s natural reaction to ink or paint. As this process depends on the wood’s absorbency, exact color matches cannot be guaranteed.

Replacement Policy

An item is eligible for replacement only under the following conditions:

  1. Incorrect size or measurements (not as per the agreed quotation).

  2. Incorrect painted finish shade (not as specified).

  3. Damage upon delivery (excluding damages caused by shipping or handling).

By placing an order, you acknowledge that you have read and understood this disclaimer and agree to the terms set by TREEN ENTERPRISES.